Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product updates we just shipped:

Claude Sonnet 3.5
New model is here! Since its release, Claude 3.5 Sonnet from Anthropic has been making waves. It's as capable (and more in some aspects) as GPT-4o from OpenAI. In our tests it turned out to be
faster and friendlier than GPT-4o - at the same cost
!Starting today you can switch to this model if you're on one of our premium plans.
We recommend testing your chatbot after the change to make sure it works as expected on the new model.

Gemini 2.0 Flash
Released just a few days ago, this model instantly became a competitor to GPT-4o-mini from OpenAI. It is the fastest model in our offer, so if you're looking to wow your customers with
fast & smart responses
, I recommend giving this model a try!Starting today you can switch to this model if you're on one of our premium plans.
We recommend testing your chatbot after the change to make sure it works as expected on the new model.
OpenRouter
From now on you can optionally use your own OpenRouter API key (instead of OpenAI) to bill your chatbot messages to. This helps with cost management, automatic fallbacks during downtime and paves the way to additional more alternative models in the future.
Small changes and fixes
Here's a list of other things that work better now:
- New: Picing plans & add-ons
- New: Add fallback utterance option ("default answer")
- Improve: Increase chat footer text length
- Improve: Upgrade Cohere Rerank to 3.5
- Improve: Communicate adding members better
- Fix: "undefined" instead of fallback utterance
- Fix: Intermittent crash when loading conversations screen
- Fix: Markdown list styling with dates
- Fix: Hide autofocus warnings in browser console
- Fix: Pages in errors not shown correctly in new sources modal
- Fix: Handling of long conversations not fitting LLM context window
- Fix: Issues when switching chatbots in dashboard
- Fix: Doubled AI Action bubbles in chat
- Fix: Saving email notifications schedule