Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

- no more! From now on you can easily . Simply click the "Share" icon in the conversation toolbar to get a shareable link.

Up until now, you could view leads collected by your chatbot only by visiting the conversation log.

We've added an option to enable . Additionally, lead information is also attached to the usual periodic updates about your chatbot performance. Learn more about notification settings here.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

We've just added out a very simple, but powerful feature: an option to view and edit the content of your sources uploaded for training. No more guesswork what is included in chatbot knowledge. From now on, you are able to see exactly what data was used for training; and more importantly, easily add edits!

To get started, head to Knowledge section of your dashboard and click a "✏️" icon on any source.

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

We've created a more detailed breakdown of message usage per day and per model. Additionally, you can also view it for past billing periods. This will be definitely helpful if you need a closer look at your monthly usage! This analytics page can be accessed from the new "quick glance" Usage card in our updated sidebar.

Besides configuring the chat icon position, icon and bubble text, now you can also decide when the bubble should disappear and optionally open the chat window automatically upon the user visit on your website. These two options were greatly anticipated and will help you increase engagement with your chatbot.

Here's a list of other things that work better now:

Happy Tuesday! Rafal from Chatwith here. I thought I'd let you know about our biggest update yet:

Now you can invite your teammates and clients to collaborate on a chatbot. No more juggling access credentials! With 3 new roles: Owner, Editor and Client you can delegate responsibilities and share access. Learn more here or go ahead and send some invites now.

Thanks to the new role-based access, team members with the Client role have now access to not only the conversation log, but also chatbot analytics and Refinements. With this upgrade, the old Customer Portal will be sunset soon. Tip: your dashboard can be also accessed through a Custom Domain, if configured.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we shipped this week:

This feature is a must have if you build custom chatbots for your clients! From now you can set a . When a limit is reached, the chatbot becomes inactive. Learn more about this feature here.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we shipped this week:

Searching for the right answer can feel like looking for a needle in a haystack. To make this process better, we boosted our AI knowledge retrieval infrastructure with a new addition: Cohere Rerank 3. This powerful re-ranker makes sure that your chatbot uses only the most semantically relevant information to provide an accurate answer.

In short? And here is the best news:

Curious about how our technology stack works? Check out this article: https://chatwith.tools/blog/retrieval-augmented-generation-and-reranking-in-custom-chatgpt

Here's a list of other things that work better now:

Happy Wednesday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we just shipped:

Ever wished to make the chatbot uniquely yours? Or add that extra customization for your client? Now you can by using custom styling: target any chat element to change its color, font, size and more. Check this guide to learn about available selectors and see examples.

And don't forget to share your design with us or the Discord community!

Here's a list of other things that work better now:

Just released yesterday, but we are already impressed with its performance. , superseding GPT-3.5 Turbo. It's almost as fast and capable as GPT-4o but at much lower cost, making it the best replacement to GPT-3.5.

This model is available to all our customers on all plans. We recommend upgrading as soon as possible to benefit from increased capabilities. An automatic upgrade of all chatbots on GPT-3.5 will happen in the following weeks.

Here's a list of other things that work better now:

Happy Friday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we just shipped:

Is your chatbot GDPR-compliant? No worries if it’s not — ours is! I'm excited to announce that our chatbot builder is . This means peace of mind for you and your customers, no matter where you are in the world. Check the guide to learn how our features keep your business safe and how to make sure you're compliant, too.

Learn more

When a chat widget is opened, all attention goes to the area around the message input. Now you can , Privacy Policy link, a small nudge... anything, really! And remember: use Markdown for some extra oomph.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we just shipped:

Sometimes you may want to ask for visitor information before the conversation begins. With our , you can get any combination of and get it saved automatically in your inbox. This data can be used to contact your prospects or identify customers even easier! Learn more about this new feature here.

Context is king. From now on, each conversation will display additional information about the visitor's location, channel (eg. Embed, Slack or WhatsApp) and other useful metadata.

Here's a list of other things that work better now: