The newest chat models from OpenAI beat all predecessors in terms of intelligence, speed and price.

Starting today, you can . Both models perform and I'm excited we can make them available to you.

We just enabled the updated versions of the following flagship models:

Each of those models offers superior performance compared to their predecessors. You can compare all our available models in this guide.

Large Language Models improve at an astonishing pace. With the newest models leaping forward, some old - once the best - models are now outdated.

To streamline our offering, make customer support faster and product easier to configure, we've decided to deprecate some of the oldest models:

. We recommend switching to their successors before that date.

Chatwith is an EU-based company, and more than half of our customers are located in Europe.

We've decided to better

The following infrastructure changes have been made recently:

You can now choose for your chatbots. It is a flagship model from a , with servers located in the EU.

We've enabled 🇪🇺 for our cloud computing. This results in faster chatbot loading for visitors from the region.

A few months ago we've migrated our to Paddle, a UK company 🇬🇧.

We're committed to do the same to all the remaining parts of our infrastructure (eg. the database) and eventually migrate all our services to EU-based companies.

The newest chat models from OpenAI beat all predecessors in terms of intelligence, speed and price.

Starting today, you can . Both models perform and I'm excited we can make them available to you.

We now offer the updated version of Anthropic Claude, 3.7. It offers:

This is an incremental, yet obvious improvement. We automatically upgraded all customers using Anthropic Claude, with no action required or extra cost on your side.

Large Language Models improve at an astonishing pace. With the newest models leaping forward, some old - once the best - models are now outdated.

To streamline our offering, make customer support faster and product easier to configure, we've decided to deprecate some of the oldest models:

. We recommend switching to either GPT-4.1 or GPT-4.1-mini before that date.

AI Chatbots are increasingly becoming a part of the funnel. They often lead to, or help close, a conversion.

If you use a chatbot as part of your marketing or sales efforts, it is crucial to also keep track this step of the funnel.

That's why we've added an option to . And now, you can:

You can learn more about this feature in this guide. Check out our examples for common use cases.

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product updates we just shipped:

New model is here! Since its release, Claude 3.5 Sonnet from Anthropic has been making waves. It's as capable (and more in some aspects) as GPT-4o from OpenAI. In our tests it turned out to be !

Starting today you can switch to this model if you're on one of our premium plans.

Released just a few days ago, this model instantly became a competitor to GPT-4o-mini from OpenAI. It is the fastest model in our offer, so if you're looking to wow your customers with , I recommend giving this model a try!

Starting today you can switch to this model if you're on one of our premium plans.

From now on you can optionally use your own OpenRouter API key (instead of OpenAI) to bill your chatbot messages to. This helps with cost management, automatic fallbacks during downtime and paves the way to additional more alternative models in the future.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

- no more! From now on you can easily . Simply click the "Share" icon in the conversation toolbar to get a shareable link.

Up until now, you could view leads collected by your chatbot only by visiting the conversation log.

We've added an option to enable . Additionally, lead information is also attached to the usual periodic updates about your chatbot performance. Learn more about notification settings here.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

We've just added out a very simple, but powerful feature: an option to view and edit the content of your sources uploaded for training. No more guesswork what is included in chatbot knowledge. From now on, you are able to see exactly what data was used for training; and more importantly, easily add edits!

To get started, head to Knowledge section of your dashboard and click a "✏️" icon on any source.

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about some exciting updates we've just rolled out.

We've created a more detailed breakdown of message usage per day and per model. Additionally, you can also view it for past billing periods. This will be definitely helpful if you need a closer look at your monthly usage! This analytics page can be accessed from the new "quick glance" Usage card in our updated sidebar.

Besides configuring the chat icon position, icon and bubble text, now you can also decide when the bubble should disappear and optionally open the chat window automatically upon the user visit on your website. These two options were greatly anticipated and will help you increase engagement with your chatbot.

Here's a list of other things that work better now:

Happy Tuesday! Rafal from Chatwith here. I thought I'd let you know about our biggest update yet:

Now you can invite your teammates and clients to collaborate on a chatbot. No more juggling access credentials! With 3 new roles: Owner, Editor and Client you can delegate responsibilities and share access. Learn more here or go ahead and send some invites now.

Thanks to the new role-based access, team members with the Client role have now access to not only the conversation log, but also chatbot analytics and Refinements. With this upgrade, the old Customer Portal will be sunset soon. Tip: your dashboard can be also accessed through a Custom Domain, if configured.

Here's a list of other things that work better now:

Happy Thursday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we shipped this week:

This feature is a must have if you build custom chatbots for your clients! From now you can set a . When a limit is reached, the chatbot becomes inactive. Learn more about this feature here.

Here's a list of other things that work better now: