new
improved
fixed
📣 GDPR and Custom Footer
Happy Friday! Rafal from Chatwith here. I thought I'd let you know about exciting product changes we just shipped:
GDPR Compliance
Is your chatbot GDPR-compliant? No worries if it’s not — ours is! I'm excited to announce that our chatbot builder is
fully GDPR-compliant, ensuring your customer data is handled with the utmost care and security
. This means peace of mind for you and your customers, no matter where you are in the world. Check the guide to learn how our features keep your business safe and how to make sure you're compliant, too.Learn more
Custom Footer
When a chat widget is opened, all attention goes to the area around the message input. Now you can
use that bit of prime real estate to display your own branding
, Privacy Policy link, a small nudge... anything, really! And remember: use Markdown for some extra oomph.Small changes and fixes
Here's a list of other things that work better now:
- Fix: Chatbot widget links opening inside iFrame instead of new tab
- Fix: Exporting conversations in Customer Portal
- Fix: Archiving conversations in Customer Portal
- Fix: Include description field when converting OpenAPI to Actions
- Fix: Action messages not removed when clearing the chat
- Fix: Leads form bugs (not saving, state glitches etc)
- Fix: Telegram bot always replying in #general channel/topic
- Improve: Allow deleting conversations
- Improve: Increase number of params per action to max 20 (from 5)
- Improve: Increase height of system prompt input