Define URL patterns or rules within groups to customize chat icons, greeting messages, and actions. Based on Language of user, page user is on, promotions on specific pages etc.
Examples (all use the same trained chatbot):
for website.url -> chatbot 1 widget 1 (general)
for website.url/de -> chatbot 1 widget in German (for all starting with website.url/de/xxx) - Language Based widget
for website.url/help -> chatbot 1 widget with special actions and greeting for people on Help site
for website.url/jobs -> chatbot1 widget showing message "Are you looking for jobs" actions could show current job opportunities
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The Challenge:
✒︎Limited Customization: Each chatbot uses a single embed code, restricting it to one default language and interaction for all users.
✒︎Static Experience: The chatbot’s look and behavior cannot be adjusted to match different user locations or website URLs.
✒︎Flexibility Needed: Aim to use one AI chatbot across multiple platforms, offering unique experiences to diverse audiences.
Proposed Feature:
Group-Based Customization:
✒︎ URL-Specific Customization: Define URL patterns or rules to tailor chat icons, greeting messages, and actions for each audience. 🗨️🌟
✒︎ Consistent AI Logic: Use the same multilingual chatbot across different groups, ensuring consistent responses with flexible user interactions. 📈🤖
✒︎ Seamless Integration: Deploy one chatbot across platforms without duplication, enhancing efficiency and user satisfaction. 😊👍
Why This Matters:
Benefit:
✒︎ Enhanced User Experience: Provide personalized interactions by customizing chatbot appearances and messages, boosting engagement and satisfaction. 🌎✨
✒︎ Effortless Management: Simplify deployment with groups to define visual and interaction parameters, leveraging a single AI solution. 🚀🙌
✒︎ Competitive Differentiation: Offer a sophisticated, adaptable chatbot that meets diverse user needs with minimal effort. 🔥🌐