Roadmap

Allow human operator to take over the conversation and have a live chat with the website visitor.

Create an integration with Google Sheets to make creating Actions for it easier. Using Google Sheets is one of the most common use-cases and adding a direct integration would lower the barrier of entry to Actions.

Allow creating chatbots that use the OpenAI Assistant API (instead of the data retrieval from Chatwith)

Bot could greet customer and know their name/email/etc. Could also be used for: Page awareness (eg. currently viewed product) Appearance customisations (eg. change color depending on current page) Like this chat bot site allows for setting logo/color/user's name/email in the page code itself: https://docs.aidbase.ai/chatbot/reference/

I think it would be good if the name is captured so that it can be addressed accordingly.

Log in to Google Drive and use files there for training a chatbot.

The most important feature of openrouter is ELIMINATE openai dependency, they have auto switching LLMs model, so the chatbot will continue working even if openai service is down. Save cost for scraping and training the bot.

Since lots of people are using their mobile to view anything nowadays, can we have a responsive page for the customer portal please? Currently we cannot view the conversation when click on the chatter's name on mobile.

Hey there, Please add the option to login with e-mail and password. I believe this addition is not just a desirable option, but a fundamental necessity for several reasons especially for teamwork and general account management

The ability to display a booking widget using iframe inside the chat widget or the ability to book a meeting after checking the availability against a calendar and suggesting available slots to the user via buttons.